Madefromc is a fashion brand under Golmud Junye Trading Co., Ltd., specializing in jeans, offering you high-quality products in various styles such as workwear jeans, white jeans, and black jeans. To provide you with a convenient and secure payment experience during your shopping, we currently support two payment methods: PayPal and credit cards. The following is a detailed introduction to these two payment methods. If you encounter any problems during the payment process, you can contact us through the specified methods at any time.
I. PayPal Payment
As a widely used online payment platform globally, PayPal is trusted by users for its convenience and security, and it is also one of the recommended payment methods for you by Madefromc.
(I) Payment Process
- After selecting your favorite jeans on the official Madefromc website (www.madefromc.com) and confirming the order, select the "PayPal Payment" option on the checkout page.
- The system will automatically redirect to the official PayPal page, where you need to log in to your PayPal account (if you don't have an account, you can register quickly according to the prompts on the page).
- After logging in, you can choose to deduct the corresponding order amount from your PayPal balance, a bound bank card, or a credit card. After confirming that the payment information is correct, click the "Confirm Payment" button.
- After the payment is successful, the system will automatically redirect back to the Madefromc website and display a prompt that the order payment is successful. At the same time, we will also send you an order confirmation email to the email you provided.
(II) Advantages and Features
- Safe and Reliable: PayPal uses advanced encryption technology to protect your payment information, avoiding direct exposure of your bank card information during shopping, which greatly reduces the risk of information leakage.
- Convenient and Efficient: With just one PayPal account, you can complete payments at many merchants around the world without repeatedly entering bank card information, saving you time.
- Convenient for Cross-border Payments: If you are an overseas customer, paying with PayPal can automatically complete currency exchange, so you don't have to worry about exchange rate calculations, providing convenience for your cross-border shopping.
(III) Notes
- Please ensure that your PayPal account is in normal status and that there are sufficient funds in your balance or bound payment methods to complete the payment; otherwise, the payment may fail.
- If you fail to complete the payment after redirecting to the PayPal page, you can return to the Madefromc order page to try again or choose another payment method.
- If you encounter problems related to PayPal payment, you can first check the relevant content in the official PayPal Help Center, or contact our customer service team via email at customer@madefromc.com or phone at +86-13689688796, and we will assist you in solving the problem.
II. Credit Card Payment
In addition to PayPal, we also support internationally accepted credit card payment methods, covering mainstream credit card brands such as Visa, Mastercard, and American Express, to meet your diverse payment needs.
(I) Payment Process
- On the order checkout page, after selecting the "Credit Card Payment" option, the system will display a secure credit card information filling interface.
- Please truthfully fill in information such as the credit card number, cardholder's name, expiration date, and security code (CVV/CVC code) to ensure the information is accurate.
- After filling in, click the "Submit Payment" button. The system will encrypt and verify your credit card information and communicate with the bank system in real-time.
- If the payment is successful, the page will display a payment success prompt, and the order status will be updated simultaneously; if the payment fails, the page will prompt the specific reason, and you can modify it according to the prompt and try again.
(II) Advantages and Features
- Globally Accepted: No matter where you are, as long as you hold a valid international credit card, you can complete the payment on the Madefromc website without geographical restrictions.
- Instant Arrival: Credit card payments are usually credited in real-time. After the payment is successful, we can process your order immediately, accelerating the delivery speed of the goods.
- Flexible Payment: Some credit cards support installment payment functions (subject to the regulations of your credit card issuing bank), allowing you to arrange funds more flexibly.
(III) Notes
- Information Security: Our website uses advanced SSL encryption technology, and all credit card information is encrypted during transmission to ensure the security of your information. Please fill in the information with confidence, but note that you should not make payment operations in a public network environment to avoid information being stolen by others.
- Card Validity: Please confirm that the credit card you use is within the validity period and has the overseas payment function activated (if needed); otherwise, the payment may fail.
- Limits and Authorization: Some banks set a single or daily limit for online credit card payments. If your order amount exceeds the limit, you may need to contact the bank in advance to adjust the limit or choose another payment method.
- Problem Consultation: If you encounter problems such as payment failure or abnormal deduction when using a credit card for payment, you can first contact your credit card issuing bank to find out the reason, or feedback to us via email at customer@madefromc.com or phone at +86-13689688796, and we will cooperate with you to communicate with the bank for a solution.
III. Payment-related Instructions
- Currency Unit: The transaction currency unit of the Madefromc website is US Dollars (USD). If you use a credit card or PayPal account in other currencies, the payment will be converted according to the real-time exchange rate of the payment platform or bank, which may incur a certain exchange rate conversion fee. The specific fee is subject to the regulations of the payment platform or bank.
- Order Confirmation: No matter which payment method you choose, please be sure to keep the payment voucher (such as a screenshot of the payment success page, a bank deduction SMS, etc.) after the payment is successful, so that it can be used as a verification basis if there is an abnormality in the order. At the same time, we will send you an order confirmation email within 24 hours. If you do not receive the email, please check your spam folder or contact us for an inquiry.
- Refund Instructions: If your order needs a refund, the refund will be returned through the original payment path. For orders paid with PayPal, the refund will be returned to your PayPal account; for orders paid with a credit card, the refund will be returned to your credit card account. The refund arrival time is usually 3-10 working days, subject to the processing time of the payment platform or bank. If you encounter problems during the refund process, you can contact us through the above contact methods, and we will verify and handle it for you as soon as possible.
We are always committed to providing you with safe and convenient payment services to ensure that every shopping experience at Madefromc is reassuring and pleasant. If you have any questions about the above payment methods or encounter other problems during the payment process, please feel free to contact us via email or phone, and our customer service team will be happy to assist you.